A service standard is a public commitment to a measurable level of performance that clients can expect under normal circumstances. The Indian Residential Schools Adjudication Secretariat (IRSAS) has service standards for the Group IAP contribution funding program.

Acknowledgement of Proposals

We will acknowledge receipt of your proposal within 14 calendar days of receiving your proposal package.

Time to Payment

For approved proposals, our goal is to process your payment within 28 calendar days of receiving the signed contribution agreement package.

Note: This service standard only measures time for processes that are within departmental control; hence, time required to issue cheques (a function not performed by IRSAS) or mailing time required by Canada Post is not included.